About Virtual Medical Facilitating
Based in Cairns, Australia, we provide professional, dependable and flexible virtual medical administration support tailored specifically to medical practitioners, specialists and general practitioners across the country.
Our story and clinical background
Having worked alongside a wide range of medical practitioners over the years including radiologists, surgeons and psychiatrists. We have developed a deep understanding of private practice workflows and take immense pride and meticulous care in our work. Virtual Medical Facilitating was founded to give doctors complete confidence in their administration by handling daily operations with dedication and clinical insight.
Reliable relief from day-to-day admin pressures
The greatest relief clinics experience is knowing their billing, referrals, appointment management and patient enquiries are taken care of seamlessly. We ensure billing is processed accurately and invoices are paid on time. Both practitioners and their patients regularly commend the thoughtful care, responsive communication and dedicated time we invest into every practice.
Specialised medical expertise over generic support
Unlike standard virtual assistant agencies or the high overheads of recruiting an in-house receptionist, our team brings genuine medical administration experience. From complex surgical billing to fast referral turnaround, our efficient team actions every task in a timely and accurate manner so your practice runs smoothly every single day.
Practice Management Software
At Virtual Medical Facilitating, our team possesses extensive expertise in leading cloud-based practice management software, including Xestro, Clinic to Cloud, Gentu, and Coreplus.
"Partnering with Virtual Medical Facilitating transformed our practice. Invoices are paid on time, patient enquiries are managed with genuine care, and we can focus entirely on patient outcomes."
Trusted medical specialist, Australia