Tailored virtual administration for medical practices

Virtual Medical Facilitating provides reliable, professional, and flexible practice management support across Australia. We take care of patient calls, complex billing, referral management, and general clinic organization so you can focus entirely on patient care.

Our medical administration services

We deliver dedicated, ongoing administrative support tailored to general practices, surgeons, and psychiatrists. We seamlessly integrate into your daily workflow using leading practice management software.

Patient enquiries & scheduling

Prompt handling of incoming telephone calls, patient emails, and faxes to ensure smooth appointment bookings and compassionate patient communication.

Referral & workflow management

Intake, triage, and timely processing of incoming referrals so your waitlists remain organised and consultations run without interruption.

Medical billing & claim recovery

Accurate Medicare, private health, and third-party invoicing designed to clear backlogs, eliminate outstanding invoices, and protect your cash flow.

Bringing order and peace of mind to busy clinics

Disorganised paperwork, uncollected accounts, and missed patient messages create unnecessary fatigue for medical practitioners. We step in as your trusted ongoing administrative partner, streamlining your practice operations and restoring everyday efficiency.

Specialised practice support

Every medical specialty operates differently. Whether managing pre-operative paperwork for surgeons, confidential correspondence, or high-volume diary bookings, our team works proficiently to keep your practice functioning at its highest standard.

How to get started

Partnering with us is simple. Send our team an email at contact@virtualmedicalfacilitating.com.au or submit your enquiry online, and we will get in touch directly to book a time to discuss your clinic's ongoing administrative needs.